And THEN…

I don’t know why I am experiencing major CRAP this week. Crazy, Ridiculous, and Poposteruos (CRAP). Last week was OK. Except I could not log into my ISP to get my email. Every other computer/device in the house had no problems – only my desktop in my office ran into an “Access Denied” message. So, I could not log in to the Xfinity website. However, I had access to all my usual internet places. Only the Xfinity server had an issue with me. Total CRAP in this case because Xfinity assigns my IP address, etc.

I don’t expect most readers to understand what I’m talking about, and that’s OK. However, Xfinity doesn’t seem to know either, and it’s been a week now, and nothing has been done about it. This has forced me to rant. Customer Support could not help me. They suggested that I use my husband’s laptop to get my email.

Easy for them to say.

I expected to be on the phone all morning trying to get a technician to speak to me, but no. A more urgent screw-up became a priority. I spent yesterday trying to straighten out my hubby’s medications with our mail-order pharmacy. They did not process one of his heart med refills in time, so he ran out. I asked them to rush it, but that idea was beyond their comprehension. The meds would be shipped out on September 11. Period. If he needed the meds before then, have his doctor write an Rx to a local pharmacy.

I am still processing this advice when hubby gets a text from the mail-order pharmacy informing him that his meds are on hold because they will cost over $200. We know this already. Every time they get refilled, they are over $200. EVERY TIME.

And THEN, when I called to approve the order, I was informed that they had to talk to my husband to get his approval. I actually laughed out loud. My husband has never dealt with his meds or the pharmacy. He has a nurse/secretary to do all that for him. And why don’t you make him deal with it, you ask? Because my blood pressure is going up, and I am not the one with a heart problem. This kind of CRAP could head me in that direction, though. These people could turn me into a competitor of Bitter Ben’s.

It’s 10:30 a.m. now, and the morning is half over. My to-do list is 2.5 hours behind schedule. Should I move those tasks over to tomorrow morning? Should I do them now and postpone the afternoon stuff? I am unsure. So, I will do something entirely different for an hour and try to chill out.

I’m going to sew little blocks together and design my next quilt.

TTFN!

Rant Against the Machine

A person can only take so much negativity. This is why I declared today a day of rest. All month, I have been fighting one entity or another – every single day. I am bone weary, not to mention grumpy. Tired and grumpy are never good in combination, so I have decided on desperate measures.

If you are easily emotional or having troubles of your own, perhaps you will want to read this another time. Then again, if you need to work yourself up into a good rant, let me help you get started…

The month started out having to deal with drugs. I mean the prescription kind, and the pharmacies and insurance companies you have to deal with to get them. I have been taking many drugs to keep me alive for years. I am used to being notified that my doctor is not responding to their query for information before they refill something. The pharmacy wants me to contact the doctor and do the legwork. Sure, I have nothing else to do. Isn’t that their job?

Last year, hubby had to hook up with Rx insurance and the mail-order pharmacy for his sudden need for multiple prescriptions. He is not used to this drill, so I became his nurse of sorts and got him all set up with the Rx world we deal with. I thought, after 6 months, I had it under control, but I began to sort out his meds for the month and discovered he didn’t get one of the Rx’s refilled. Grrr! So now I spend the entire day tracking down the Rx, requesting a refill, and so on. I planned to do other things that day, but those things carry over to tomorrow.

Tomorrow comes, but now I have to deal with other companies mistakes I am notified of in the mail I picked up at the post office. Sigh. Can’t anyone do their job correctly anymore?

Last week, I made the mistake of calling our cable company’s customer support number. I wanted them to remove some of the 200 channels we got because our bill was completely outrageous. After winding my way through their “audio assistant,” I finally was connected to a real person. He, Robert, was in Colorado and got my bill lowered. Great!

However, looking over the contract later, I discovered one costly thing he forgot to remove. I spend the next morning chatting with Ashmed in India. We had a fun time, he spoke beautiful English. Unfortunately, I don’t believe he understood my English very well. He removed the package that Robert forgot but removed all but 10 of the channels. Hubby was not pleased, and the next day I called again (3rd times the charm?) and spoke to Val. Val is in the Philippines. She went over our package with a fine tooth comb and gave us discounts we should have had in place already, and discovered we were paying for two phone lines and we only had one number.

I was gone most of the day yesterday, so I have not checked that the channels she added back were actually viewable. Frankly, I’m afraid to check. I mean, what are the odds?

These issues are only the ones going on for days. Until last night. The Pharmacy shipped out my insulin (2-day Ground, packed in ice) on May 15th. It arrived last night (6 days later.) I knew something was wrong when I took out the icepack – it was warm. All the packs were warm, and so was the insulin. It was completely unusable. I paid $105 for ruined insulin (they yank it out of my bank account as soon as it’s shipped. That never seems to malfunction for some reason.) Grrr.

So, this is why I will tuck myself in on the couch and sleep, maybe watch TV if I feel up to that. As soon as I get off the pharmacy’s website after sending a message to their customer support people. Sigh.

TTFN

And yet, they are still here…

Picture this –
You host the whole family for Thanksgiving and one of them gets very sick. After 11 days in the hospital, he comes home with an IV and needs home nursing. Because his spouse asks for your help with the IV procedure, you help with that and continue to be their chauffeur to doctor and hospital appointments. This is not the holiday you have imagined. You have quilting to do and presents to finish.

Oh, and did I mention they brought their extremely big fur-shedding dog with them?

Just when you were looking forward to having your life back – the guy ends up in the hospital again – this time with C-Diff as well as colitis from Covid. Because he is so contagious he cannot share a bed with his spouse, so NOW she and her big dog will be hanging out in your other guest room.

This nightmare scenario is what my hubby’s sister and bro-in-law have been dealing with this holiday season. They changed their holiday trip to see the grandkids. Now, it looks like their New Years’ party won’t happen as they hoped either. Sigh. Covid is possibly going to start their New Year as well. I’m not as afraid of Covid as getting the C-Diff crap. The more we researched it, the more we read about this evil bacteria and now we know way more than we ever wanted to.

3 days since known exposure to Covid. Asthma is rearing its head, and my chest is tight but with no fever. It is Christmas, so I won’t be able to get a test at CVS until Monday the 26th if they are doing them. I have been immersed in the virus, so I am quarantining and wearing a mask whenever I go out.

I am planning on playing “Elf Bowling” this weekend. For those curious about the program, it is created by NVision Design. Google “Elf Bowling” to find more info. Warning: it is addicting and fun. I highly recommend it for those in quarantine, it is a form of solitary, using elves instead of cards.

I need a nap. After I bowl over some rebellious elves of course…

TTFN